Need Help? Find Answers to Your Questions!
Welcome to our Help Center. Here, you can find answers to frequently asked questions or contact our support team for further assistance.
Welcome to our Help Center. Here, you can find answers to frequently asked questions or contact our support team for further assistance.
Great for beginners to get started easily
Learn how to set up your account and get started with your trading journey.
Understand how to fund your account and withdraw profits safely and securely.
Step-by-step guide on how to place a buy or sell trade on the platform.
Explore the list of trading pairs available for buying and selling.
Find out if you can practice trading with a demo account before investing real money.
To enable 2FA, go to your account settings and click on the 'Security' tab. Then, follow the steps to link your mobile device for verification.
For KYC verification, you'll need to provide a government-issued ID, proof of address (like a utility bill), and a recent photo.
To reset your password, click the 'Forgot Password' link on the login page, enter your registered email address, and follow the instructions sent to your email.
Withdrawals may be on hold for security checks, incomplete KYC, or a system glitch. Please contact support if the issue persists.
If your account is hacked, immediately contact customer support, reset your password, and enable 2FA to secure your account.